Delete your account
You can delete your account from inside the app, or by asking us here. Either way it is the same action, and it happens immediately.
From the app
- Open Settings in the F.R.I.D.A.Y mobile app.
- Choose Delete account at the bottom.
- The screen lists the devices that will be signed out. Type delete my account and confirm.
There is no waiting period and no approval step: the account is deleted as soon as you confirm.
Without the app
Write to ashi@seattleav.com from the address you signed up with, and ask for the account to be deleted. We will confirm when it is done. If you no longer have access to that mailbox, say so and tell us the account's name; an administrator can close it from the console.
What is deleted
- Your email address, display name and password.
- Every device registered to the account, and its push notification token.
- Your notification inbox, notification preferences and on-call settings.
- Every signed-in session — phones and browsers are signed out at once.
What is kept, and why
Records of actions taken on the operator's servers — an approval, a restart, a deploy — are kept after the account is deleted. They are the security record of what changed in production, which is why a monitoring tool cannot simply erase them. They keep the action and the time; the personal profile behind them is removed.
If you want a copy of your data before deleting, ask at the same address; the privacy policy explains what it contains.
One exception
The last remaining administrator cannot delete their own account, because an installation with no administrator cannot be administered again. Promote another administrator first, or ask us to do it.
Contact
Seattle Aviation Solutions
ashi@seattleav.com